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Terms and Conditions

Welcome to our terms/legal plus general information (not covered elsewhere) page!

We are

The Music Cable Company Ltd

A Private Limited Company registered in Scotland (SC704808)

Registered Address : 3 Castle Court, Dunfermline, Fife KY11 8PB

Terms and Conditions:

1. Definitions.

In these terms and conditions the following meanings will apply:

“Company” means The Music Cable Company Ltd whose registered office is at 3 Castle Court, Carnegie Campus, Dunfermline KY11 8PB

“Customer” means the person or company whose details are entered on any order or enquiry form on this website.

“Data Protection Laws” means the GDPR and any subsequent legislation in relation to the protection of personal data.

“User” means any person accessing and using this website by means of software products enabling Internet connection.

“The website” means the website at www.themusiccablecompany.com

2. Website.

Users of the website are permitted limited rights to view and print the contents for personal use only and are prohibited from copying or reproducing or reusing any of the contents or designs in any medium for any other purpose, in particular, but not exclusively for any commercial gain.

3. Conditions of Contract.

No contract will subsist between you the Customer and the Company for the sale of product(s) or service(s), unless and until the Company accepts and confirms your order in writing or by email.

4. Delivery and Returns (see our Delivery & Returns page for more details)

Our Delivery and Returns policy can be viewed here:

5. Price and Availability.

The Company reserves the right to vary prices to reflect changes in price from its suppliers without notice and the contract price will be the price quoted in the contract confirmation.

Goods are subject to availability. In the event we are unable to supply an item, we will inform you as soon as possible. An appropriate refund will be given where you have already paid for an item/s.

6. Payment and Personal Data Security.

To facilitate effective processing of orders the Company offers secure payment facilities online, via the website.  Please see our Privacy Policy and our Cookies Policy for further information about how we process your personal data.

7. Warranty. (see our Warranty and Aftercare pages for more detail)

Details of our warranty can be viewed at:

8. Cancellation

Please contact us via email if you wish to cancel an order for Core products which have not been dispatched: sales@themusiccablecompany.com

Please note, in respect of a made to order ‘Custom Product’, we cannot accept order cancellations.

9. Liability.

The company accepts no liability for any loss, damage or consequential loss however incurred by the Customer, arising from any action or omission or failure by the Company in connection with the contract.  The maximum liability of the Company will be not more than the purchase price of the products or services under the contract, should the contract be cancelled for any reason.

10. Force Majeure.

In the event of circumstances outside the Company’s control, which results in the Company being unable to reasonably meet its contractual obligations, the Company will be entitled to notify the Customer and revise or cancel the contract to reflect the changed circumstances and the Customer will accept such changes.

To Contact us:

Please use our website contact form or email: sales@themusiccablecompany.com

Additional Information:

The Music Cable Company accepts no liability for any loss or damage resulting from misuse or failure of its products.

The Music Cable Company has a policy of continual improvement both in respect of our product range and our manufacturing methods, as such, all photographs and diagrams on our website should be considered as product illustrations only.

All musical instruments and audio equipment shown on our website are the property of our company employees and are used to illustrate typical ‘in use’ examples of our products. The Music Cable Company has no business association with these brands whatsoever.

Many thanks to the Tanglewood Guitar Company for allowing us permission to use their brand names and logos on our site.

The Music Cable Company believes in an ethical business policy, we will never ‘sell on’ your contact data, or include you in promotional email campaigns without your express permission. Please see our Privacy Policy for more details.

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